In March 2019, Alan Phillips had been on the kidney transplant list for three and a half years when he received a letter that would change his life.
When he received his letter from Susan Rees, Alan, a 17-year employee at the Starr plant, had been waiting for years for a donor kidney. Alan and his wife traveled from South Carolina to Ohio for an in-person evaluation at a local medical center.
Susan Rees coordinated the travel logistics including plane tickets, hotel, and transportation. ''They made sure we were taken care of in every way. Every obstacle was taken care of far beyond our expectations," said Alan.
Dr. Rees and Susan even invited the Phillips to their home for dinner and spent several hours discussing options. "We were able to have Dr. Rees' undivided attention for over three hours," said Alan. "This time was invaluable because we were able to get so many medical questions answered."
Seven weeks after receiving the first letter from Susan, Alan was matched with a kidney.